Service and maintenance
Servicing of the devices is carried out on your telephone call, or through our website, by filling the Online form, in the shortest time possible, depending on your location.
OUR SERVICE INCLUDES:
Team of 3 (three) professional service providers, who are constantly educated through engineer training courses
Original spare parts
Expert advice for your device
You can contact us for any comment or question regarding our products or brands.
BE CAREFREE AND SAFE EVEN AFTER THE WARRANTY EXPIRES
Please click here to place your Servicing Request online. Prior to filling the form, please prepare equipment's model and serial number. We will do our best to contact you as soon as possible.
In addition to the initial budget thinking, the next issue of our customers is warranty and service support.
Professional logistik ensures a guarantee for the quality and correct operation of the devices, which fully meets the technical characteristics specified in the product specification, as well as the prescribed standards for that type of equipment.
Guarantee period is 2 (two) years from the date of receipt device.
Warranty does not apply in case of:
• failure to comply with the technical instructions
• previous repairs by an unauthorized person
• installation of non-original spare parts
• malfunction due to poor handling of the product
• damage caused by mechanical impacts as a fault of the buyer or third party